If you are not happy with the product then returns are accepted within 14 days for a full refund(this doesnt apply to personalised items).
Please notify by e-mail first (e-mail firstname.lastname@example.org)
The item must be returned in its original packaging, the refund will be issued within 3 days of receipt.
It is the buyers responsibility to pay for the return postage costs for a general return.
If on the rare occasion the item is damaged/marked/wrong then please send us a photo of the item and we can replace or refund.
This can be sent email@example.com (please provide your details).
If there are any other issues/queries then please contact us via the website or the email above and we will be happy to help.
Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error we cannot re-work the item or re-use it and therefore cannot offer a refund or credit.
If the item is defective or we have made an error we will gladly either refund or replace the item if time permits. Please notify us within 3 days of arrival email firstname.lastname@example.org